Frequently Asked Questions

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Are the covers and blankets bulky or heavy? Can I order a clear strip curtain on a portable mount system so it can be easily removed? What is the overall height of the swing door curtain? Can I use an Insulated Curtain in place of an Insulated bulkhead? Does the Off Center Split bulkhead offer the same features as the standard Bifold? Does Insulated Transport Products supply the chute installation kits? When the return air is dropped to floor level what is the advantage? How much does a Universal Bulkhead weigh? What type of maintenance is required for the Skinny Bun Bulkhead? Why do you have to allow 15 inches over the door? What color vinyl is standard? Will the bulkhead tear on the bottom as it is moved around inside of the trailer? Can we add the available options to the Universal Bulkhead? Why should I use a Return Air Bulkhead? Is it true that the Coated Nylon chutes have a problem with material shrinkage under extreme cold temperatures? What type of material are the Insulated curtains made of? Can I order custom labeling on my curtain? What information do I need in order to place an order for a custom Strip door curtain? What is the best way to prepare the covers and blankets for transit? What is the difference between a pallet cover and the blanket? What information do you need for a rear swing-out door curtain? What is the overall width of the side door curtain? What application is recommended for the Insulated curtains? Can the options of a Fan, Vent or Logistic straps be added? Is the Polyethylene chute lighter weight than the other chute material? What is the typical lead time after I place an order? What color does the Universal Bulkhead come in? Is there any hardware such as bolts at the scuff plate area? Can the options of a Fan, Vent or Logistic straps be added? What is the door height? What type of warranty do you offer on the vinyl for possible “sag” or delamination? If one side gets damaged do I have to order a complete set? Can I drop ship directly to my customer? What is the difference between the coated vinyl and the laminated vinyl? How thick is the Off Center Split bulkhead? Will insulated curtains maintain an exact temperature? What is the overall height of the side door curtain? What information do you need for a rear roll up door curtain? What is the interior material made of? What is the outer material made of? What size material is most common for a rear and side door applications? Can I also order a universal curtain for my side door? Can I have the smaller 1/3 section placed on either side of the bulkhead? What choice of material is available in the single temp air chutes? Can they ship via UPS? Is the Universal Bulkhead hinged in the center? HOW MANY OTHER OPTIONS ARE AVAILABLE TO ACCESSORIZE MY BULKHEAD? What is the door width? Can the door be placed in the center? Will the E or F straps area where they clip into the logistic track get damaged ? What height and width does the Tall version fit? How are the Return Air Bulkheads shipped? How are the chutes shipped? What is the overall width of the swing out curtain? What size clear strip material is available? What is the main purpose of the pallet covers and blankets? What is the overall width of the roll up curtain? Are all the chute headers different that attach to the Refrigeration unit? Will the DuroMax fit flush with a protruding mount unit? What height and width does the Short version fit? What kind of material are the handles? If I order the One Piece with the Door option where is the door placed? Is it considered a custom bulkhead? What type of handles are available? Does the Universal bulkhead have to be custom made to only my trailer? What are the weights of the different types of Return Air Bulkheads? What is the standard configuration? What is the overall height of the roll up curtain? What type of hardware is included in the roll up and swing door application? If I order a Hook & Loop chute is that considered standard? What are the different styles of the Return Air Bulkheads that ITW Insulated Products offers? Are the Insulated bulkheads washable? How thick is the One Piece bulkhead? If I order E or F straps installed on my bulkhead where will they be installed? Do I have to order a special size Return Air Bulkhead? What sizes are considered stock chutes? What is the standard clear window size? Can I order a universal curtain without a window? How many chute options are available to fit both Carrier and Thermo King units? Will the Single Temp Return Air Bulkheads protect the front wall and refrigeration unit from damage? Will the Return Air Bulkheads work for a multi temp application? Is there any hardware on the bulkhead that protrudes out? What is the purpose of a Single temperature refrigeration chute? Will it fit any roll up or swing-out door trailer or truck? Do I have to order the installation hardware separate for the Universal Curtain? What type of material is the gasket perimeter? Can I repair the outside gasket area if it gets damaged? Does the Universal Curtain maintain a certain temperature? How many layers of vinyl makes up the center hinge? What is the difference between open cell foam and other foams? What type of material is on the inside of the Skinny Bun Bulkhead? What is the outside skin of the Skinny Bun bulkhead constructed of? How long has the Skinny Bun been in the Transport refrigeration industry?